The goal of change management in technology is to identify and implement new technologies that can improve productivity and profitability. It is a process that helps to reduce resistance, improve communication, and address the challenges that come with major changes. To ensure success, it is important to start with healthy teams and the right culture, as well as use automation to approve changes. Additionally, change advisory boards can help reduce risk and alert when a change isn't working. When someone requests a change, they should include notes on the possible risks, the intended implementation, and the affected systems.
Change management is an essential part of any successful technology implementation. It is important to understand the problem, the people, the process, and how the new technology or solution affects the user before the impact occurs. Automation can help with standard changes, allowing teams to focus on normal and emergency changes. It is also important to remember that people and emotions are fundamental to a successful adoption process. If the technology is complicated, clumsy, or provides a poor user experience, it will hinder the change process rather than facilitate it.
Additionally, more than 50% of change management efforts fail due to organizations not using the right tools or strategies to help their employees understand and adopt new ideas and practices. Overall, change management is an essential part of any successful technology implementation. It helps to identify new technologies that can improve productivity and profitability while reducing resistance and improving communication. Automation can help with standard changes while understanding the problem, people, process, and how the new technology affects users is key for successful adoption.